LÉGAL
Privacy Policy pursuant to Regulation (EU) 2016/679 (GDPR)
Pursuant to Regulation (EU) 2016/679 on the protection of personal data (hereinafter "GDPR"), WYCON SpA, with registered office at Piazza IV Novembre, 4 - 20124 Milan, VAT no. 02317910186, hereby informs all interested parties regarding the types of data collected, how they are used, for what purposes, and with whom they are shared. The information also describes the rights of data subjects and how to exercise them. Data processing will be based on the principles of fairness, lawfulness, and transparency, respecting the privacy and rights of data subjects.
A. Data Controller and Data Processors
The data controller (hereinafter, “Controller”) is:
WYCON SpA
Piazza IV Novembre, 4 – 20124 Milan
VAT number 02317910186
The data controllers, pursuant to art. 28 of the GDPR (hereinafter "Controllers"), include:
Splio Italia Srl, with headquarters in Via Emilio Motta 10, 20144 Milan, Italy.
B. Type of data processed
The data processed include:
Browsing data on the www.wyconcosmetics.com website via cookies and tracking systems;
Personal data provided voluntarily for registration for services and for participation in initiatives promoted by WYCON SpA or by third-party co-promoters;
Data relating to purchases made online or at WYCON cosmetics stores.
Note: This policy does not apply to websites outside the wyconcosmetics.com domain. WYCON SpA is not responsible for data processing performed by third parties outside this domain.
C. Cookie
The site uses cookies and similar technologies to ensure functionality, performance analysis, and personalized advertising. For more information or to manage your preferences, please see the full cookie policy:
👉 https://www.wyconcosmetics.com/p/cookies
D. Purpose of the processing of personal data
Purposes that do not require consent:
[Legal basis: performance of the contract]
Management of services and initiatives promoted by WYCON SpA online or in stores;
Accounting, tax, and administrative management.
[Legal basis: execution of pre-contractual measures]
Filling out and managing forms for information requests, contact requests, and reports.
Purposes requiring explicit consent:
Direct marketing
Sending, including automated, communications via post, email, SMS, push notifications, or social networks regarding promotions, events, discounts, or initiatives of WYCON SpA and/or third parties.
[Legal basis: consent]
Commercial profiling and market research
Analyze purchasing behavior, interests, and preferences to improve our commercial offerings and personalize communications.
[Legal basis: consent]
E. Processing methods, scope of communication and circulation of data
Processing is carried out using electronic, telematic, and manual tools, ensuring adequate security standards. The data may be processed by:
Authorized internal personnel (marketing, administration, support);
External data processors designated pursuant to art. 28 GDPR;
Third parties (e.g., IT service providers, mailing companies, marketing agencies), subject to consent, if required.
Data is processed within the European Union. For transfers outside the EU, appropriate safeguards will be implemented pursuant to Articles 44 et seq. of the GDPR, including any adequacy agreements, standard contractual clauses, or supplementary measures. The data subject will be clearly informed.
F. Nature of the data provision
Mandatory for the purposes referred to in points D.1 and D.2: failure to provide it will make it impossible to access the services.
Optional for marketing and profiling purposes: failure to provide consent does not preclude registration, but limits access to personalized offers and communications.
G. Rights of the interested party
The interested party has the right to:
access, rectify, update or delete your data;
object to processing;
request data portability;
revoke the consent given at any time;
lodge a complaint with the Italian Data Protection Authority.
To exercise your rights:
✉️ privacy@wyconcosmetics.com
📮 WYCON SpA – Via Interporto di Nola – Nola Interporto – Lot C3 – 80035 Nola (NA), Italy.
H. Data retention period
Administrative data: retained for the duration required by law (fiscal, accounting).
Marketing and profiling data: retained for 24 months from the last consent or significant interaction.
Personal data: until consent is revoked or cancellation from the program.
I. Data Protection Officer (DPO)
The DPO can be contacted for any information regarding the processing of personal data:
📧 privacy@wyconcosmetics.com
📮 WYCON SpA – Via Interporto di Nola – Nola Interporto – Lot C3 – 80035 Nola (NA), Italy.
J. Updates to this Policy
This policy may be updated at any time. We encourage you to review it periodically for any changes.
TO BE VERIFIED
Regulation (EU) 2019/882 - European Accessibility Act
WYCON SpA is committed to ensuring the accessibility of its website and the digital services offered through the www.wyconcosmetics.com platform, in compliance with the principles of equal opportunities, inclusion, and non-discrimination, as provided for by Regulation (EU) 2019/882 - European Accessibility Act, implemented in Italy by Legislative Decree 82/2022.
To this end, the site is designed following the technical requirements established by the Web Content Accessibility Guidelines (WCAG) 2.1 – level AA, with the aim of making the content accessible also to people with visual, hearing, motor, and cognitive disabilities.
Accessibility commitments
We provide screen reader and keyboard compatible navigation;
We use understandable and visually appropriate colors, texts and structures;
We ensure that information and functionality are perceivable, operable, understandable, and robust;
We constantly monitor our systems to adapt to regulatory and technological developments.
Reports and feedback
Anyone experiencing difficulties accessing the site's content or features can report this issue to the following email address:
📧 privacy@wyconcosmetics.com
All feedback will be carefully evaluated to ensure a fair and accessible digital experience for all.
1. OBJECT OF THE CONTRACT
This contract ("Contract") is a distance contract pursuant to Articles 45 et seq. of Legislative Decree no. 206 of 6 September 2005 ("Consumer Code"). The Contract concerns the sale of movable goods between WYCON SpA, with registered office in Piazza IV Novembre, 4 - 20124 Milan, VAT number 02317910186 ("WYCON cosmetics"), and the end consumer ("Customer"). The Contract is concluded upon acceptance by WYCON of a purchase proposal sent by the Customer via the website www.wyconcosmetics.com.
2. PRICES
All prices listed on the website include VAT and other applicable taxes. Shipping costs are included unless otherwise indicated. VAT is not applied to shipments to non-EU countries. Any customs duties or local taxes will be borne by the customer and paid upon delivery.
Prices may be displayed in multiple currencies. Orders to Eurozone countries are settled in euros; for other countries, in US dollars.
3. PURCHASE AND PAYMENT METHODS
The Customer can choose products by browsing the site's categories and following these steps:
Select the desired product and access the relevant sheet;
Choose any color variant;
Add the product to the cart;
Proceed with the order by following the instructions on the video.
Payment methods accepted:
PayPal
Bank transfer
(Other methods, if any, should be added here with reference to the PAYMENT METHODS section)
4. DELIVERY OF PRODUCTS AND COMPLAINTS
Delivery usually occurs within 2-3 business days from order confirmation, barring exceptional circumstances. Delivery times may vary due to holidays, promotions (Black Friday, Christmas), adverse weather conditions, or other circumstances beyond our control.
Any complaints can be forwarded to: info@wyconcosmetics.com
5. PRODUCT AVAILABILITY
Order acceptance is subject to product availability in stock. In the event of unavailability, WYCON will promptly inform the Customer and offer alternative solutions or a refund.
6. WARRANTIES AND ASSISTANCE
WYCON applies the legal guarantee provided for in Articles 128 et seq. of the Consumer Code for all products sold. In the event of defects, the Customer has the right to have the goods restored to conformity, free of charge, through repair or replacement.
7. CUSTOMER OBLIGATIONS
The Customer declares:
to be of age;
to be a consumer pursuant to art. 3 of the Consumer Code;
to purchase exclusively for personal or family purposes (excluding purchases with VAT numbers);
that the data provided is true and correct.
8. RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the contract within 30 days of receiving the products, by communicating this within 7 days of delivery by email to: info@wyconcosmetics.com, specifying the order number and the products to be returned.
The products must be:
intact and unused;
returned with adequate packaging;
sent to: WYCON SpA, Via Interporto di Nola - Lotto C3 - 80035 Nola (NA)
Return costs are the responsibility of the Customer.
The right of withdrawal does not apply to sealed products opened after delivery for hygiene reasons.
WYCON will refund the amount paid (minus return and storage costs) using the same payment method or by bank transfer to the IBAN provided. The amount will be confirmed by email.
WYCON reserves the right to refuse returns sent after the deadline or with non-compliant products.
9. FORCE MAJEURE
WYCON is not responsible for delays or failures to perform due to force majeure (natural events, pandemics, strikes, etc.) and may suspend or terminate the contract, in whole or in part.
10. COMPETENT COURT
This contract is governed by Italian law. Any disputes shall be subject to the jurisdiction of the court of the consumer's place of residence or domicile, if located within the Italian territory. Alternatively, the Court of Milan shall have jurisdiction.
11. COMMUNICATIONS
For any information or reports, please write to: info@wyconcosmetics.com
12. CHANGES TO THE CONDITIONS
These terms and conditions may be updated at any time. The version published on the website at the time of purchase will prevail.
13. ACCESSIBILITY
WYCON SpA is committed to ensuring the accessibility of its digital services, in compliance with Regulation (EU) 2019/882 (European Accessibility Act). The site is developed according to WCAG 2.1 (level AA). Any complaints can be sent to: accessibilita@wyconcosmetics.com
