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LEGAL

Privacy Notice pursuant to Regulation (EU) 2016/679 (GDPR)


Pursuant to Regulation (EU) 2016/679 on personal data protection (hereinafter "GDPR"), WYCON S.p.A., with registered office at Piazza IV Novembre, 4 - 20124 Milan, VAT No. 02317910186, informs all data subjects about the types of data collected, how they are used, the purposes, and the parties with whom they are shared. The rights of data subjects and how to exercise them are also described. Data processing will be based on principles of fairness, lawfulness, and transparency, respecting the confidentiality and rights of data subjects.

A. Data Controller and Data Processors
The data controller (hereinafter, "Controller") is:

WYCON S.p.A.
Piazza IV Novembre, 4 – 20124 Milan
VAT No. 02317910186

The data processors, pursuant to art. 28 of the GDPR (hereinafter "Processors"), include:

Splio Italia S.r.l., headquartered at via Emilio Motta 10, 20144 Milan, Italy.

B. Types of data processed
The data subject to processing include:

Browsing data on the www.wyconcosmetics.com site through cookies and tracking systems;

Personal data voluntarily provided for registration to services and participation in initiatives promoted by WYCON S.p.A. or co-promoting third parties;

Data related to purchases made online or at WYCON cosmetics points of sale.

Note: this notice does not apply to websites outside the wyconcosmetics.com domain. WYCON S.p.A. is not responsible for data processing carried out by third parties outside this domain.

C. Cookies
The site uses cookies and similar technologies to ensure functionality, performance analysis, and personalized advertising. For more information or to manage preferences, please consult the full cookie policy:
👉 https://www.wyconcosmetics.com/p/cookies

D. Purposes of personal data processing
Purposes not requiring consent:
[Base giuridica: esecuzione del contratto]

Management of services and initiatives promoted by WYCON S.p.A. online or in stores;

Accounting, tax, and administrative management.

[Base giuridica: esecuzione di misure precontrattuali]

Filling out and managing forms for information requests, contacts, and reports.

Purposes requiring explicit consent:
Direct marketing

Sending, including automated, communications via mail, email, SMS, push notifications, or social networks related to promotions, events, discounts, or initiatives by WYCON S.p.A. and/or third parties.
[Base giuridica: consenso]

Commercial profiling and market research

Analysis of purchasing behaviors, interests, and preferences to improve the commercial offer and personalize communications.
[Base giuridica: consenso]

E. Processing methods, scope of communication, and data circulation
Processing is carried out using electronic, telematic, and manual tools, ensuring adequate security standards. Data may be processed by:

Authorized internal staff (marketing, administration, support);

External processors appointed under Article 28 GDPR;

Third parties (e.g., IT service providers, mailing companies, marketing agencies), with prior consent if required.

Data is processed within the European Union. In case of transfers outside the EU, appropriate safeguards will be adopted pursuant to Articles 44 et seq. GDPR, including any adequacy decisions, standard contractual clauses, or additional measures. The data subject will be clearly informed.

F. Nature of data provision
Mandatory for the purposes under points D.1 and D.2: failure to provide data makes it impossible to access the services.

Optional for marketing and profiling purposes: lack of consent does not prevent registration but limits access to personalized offers and communications.

G. Data subject rights
The data subject has the right to:

access, rectify, update, or delete your data;

object to processing;

request data portability;

withdraw consent given at any time;

file a complaint with the Data Protection Authority.

For exercising your rights:
✉️ privacy@wyconcosmetics.com
📮 WYCON S.p.A. – Via Interporto di Nola – Interporto di Nola – Lotto C3 – 80035 Nola (NA), Italy.

H. Data retention period
Administrative data: retained for the duration required by law (tax, accounting).

Marketing and profiling data: retained for 24 months from the last consent or significant interaction.

Personal data: until consent is revoked or removal from the program.

I. Data Protection Officer (DPO)
The DPO can be contacted for any information regarding the processing of personal data:

📧 privacy@wyconcosmetics.com
📮 WYCON S.p.A. – Via Interporto di Nola – Interporto di Nola – Lotto C3 – 80035 Nola (NA), Italy.

Updates to this policy
This privacy notice may be updated at any time. We invite you to consult it periodically to check for any changes.


PRIVACY NOTICE ON THE PROCESSING OF PERSONAL DATA

For Wycon s.p.a., the privacy and security of your personal data are very important, which is why we collect and manage them with the utmost care and adopt specific measures to keep them safe.
Below you will find the main information on the processing by Wycon s.p.a. of your personal data in relation to your browsing on the website www.wyconcosmetics.com and the use of the services offered. 

This privacy notice is provided by Wycon Spa (VAT No. 02317910186) based in Milan, Piazza IV novembre n.4, as Data Controller pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”), in order to provide the user with complete, clear and transparent information about the methods of processing personal data, the purposes pursued and the rights exercisable by the data subject.

1. Data Controller

The Data Controller is Wycon spa (VAT No. 02317910186) based in Milan, Piazza IV novembre n.4, which determines the purposes and means of processing the collected personal data.

The Data Controller ensures that all processing is carried out in compliance with the principles set out in art. 5 GDPR, including lawfulness, fairness, transparency, minimization and storage limitation.


2. Categories of personal data processed

The categories of personal data that Wycon s.p.a. collects and processes when you browse, use web services or purchase products on www.wyconcosmetics.com, are as follows:

- personal data, such as first name, last name, gender, age/date of birth; 

- contact information, such as address, email, phone number; 

- payment method data, billing data if applicable, shipping address for products;

- connection, geolocation and browsing data, such as IP address, cookies and similar technologies; 

- additional information necessary for the performance of the requested services;

- No special categories of personal data will be processed.

The Company collects and uses different types of personal data (common) depending on the specific purposes pursued.

Providing the requested data may be mandatory or optional. 

Failure to provide data marked as mandatory makes it impossible for the Data Controller to execute the contract or provide the available services. Providing additional data will be optional.

Wycon s.p.a. neither processes nor stores banking data (e.g., IBAN) or credit card information.

Transactions are managed by third-party providers, capable of guaranteeing the highest security standards, acting as independent data controllers.


3. Purposes of processing and legal bases (Art. 6 GDPR)

The processing of personal data takes place for:

a) conclude and execute the purchase contract for products offered on the website (payment, invoicing, product shipping, and possible return management); 

b) administrative-accounting purposes as fulfillment of legal obligations;

c) ensure identification and provision of services offered to registered users;

d) ensure customer care support service via email or phone;

e) management of participation in the WYCON FAN loyalty program;

f) only with your explicit consent, we will send commercial and promotional communications to the email address or phone number provided following the purchase of one of our products;

g) only with your explicit consent, we will use the data you provided online to access individual services (to make purchases or data provided following enrollment in the loyalty program) to process them and allow us to develop products and services aligned with your preferences and interests, and thus send you advertising communications as close as possible to your tastes, including through automated systems that, however, do not produce legal or other significant effects for the data subject;

h) carry out checks and security activities aimed at preventing and protecting against fraudulent activities, counterfeiting, and abusive behaviors (including by third parties) that conflict with current regulations, contractual provisions applicable to the Site and related services, and rules of fairness and good faith;

i) create statistical reports and behavioral models in order to examine – in aggregated and pseudonymized form – the economic effectiveness of the commercial initiatives undertaken by Wycon s.p.a.


4. Processing Methods (Art. 32 GDPR)

The Data Controller uses electronic and paper tools and adopts appropriate technical and organizational measures to protect personal data from unauthorized access, accidental loss, disclosure, or alteration.

However, although the Company applies adequate administrative, technical, and physical measures to safeguard the data in its possession from loss, theft, unauthorized use, disclosure, and alteration, it cannot guarantee the exclusion of all possible IT risks. 

Data is processed exclusively by parties who have been given specific and detailed instructions, and by service providers under a specific written data processing agreement, who act as independent Data Processors.

While using the features offered by our website, we use cookies and other technologies to collect data on your usage and better target promotions. To learn more, we invite you to review our Cookie Policy.

 

5. Communication of personal data.

Your personal data will be processed by Wycon s.p.a. and its specifically trained and authorized personnel.

 Data may also be communicated exclusively to authorized parties or appointed Data Processors, such as:

- legal, tax, and accounting consultants;

- IT service providers and cloud computing companies;

- shippers;

- companies affiliated with Wycon s.p.a.;

- public authorities in cases provided by law;

No further use incompatible with the purposes indicated above is foreseen.

The list of appointed Data Processors can be requested by writing to the address   privacy@wyconcosmetics.com.


6. Data transfer to third countries (arts. 44–49 GDPR).

The collected data will be processed within the European Union. Should the data need to be transferred outside the European Union for network or technical reasons, the Data Controller will ensure the adoption of adequate safeguards, including:

- adequacy decisions by the European Commission;

- Standard Contractual Clauses (SCC);

- additional technical and organizational measures.


7. Data retention periods (art. 5, par. 1, lett. e, GDPR)

The collected data will be stored by the Data Controller in a form that allows the identification of the data subject, for a limited period of time, varying depending on the type of activity involving the processing of your personal data. Once this period expires, your data will be permanently deleted or irreversibly anonymized. This is without prejudice to cases where retention for a longer period is required for potential disputes, requests from competent authorities, or under applicable law.

Specifically:

a) data collected to conclude and execute purchase contracts for goods on the website: until completion of administrative-accounting formalities. Billing data will be kept for ten years from the invoice date;

b) registered user data: data will be kept until you request deletion of your profile;

c) payment data: until payment certification and completion of related administrative-accounting formalities following the expiration of the withdrawal right and the terms applied for payment disputes;

d) data collected for joining the WYCON FAN program: these data are kept until the subscription to the loyalty service is canceled;

e) data used for commercial communication activities towards users who purchase products on the website: these data are kept until the activity ceases or you specifically revoke consent;

f) email address provided to receive our newsletters (communications about news and commercial promotions): until consent is revoked;

h) data used for commercial communications, market research, and satisfaction surveys, as well as for personalizing commercial communications: until consent is revoked;

i) data used to personalize the Site and show personalized commercial offers: until you request cessation of the activity and in any case within 12 (twelve) months from the last interaction of any kind with Wycon s.p.a.


8. Data subject rights (arts. 15–22 GDPR)

You can exercise your rights at any time regarding the specific processing of your personal data by Wycon s.p.a., in particular:

• Right of access (art. 15) – to obtain confirmation of processing, a copy of the data, and information on logic, purposes, and categories processed;

• Right to rectification (art. 16) – to obtain correction or updating of inaccurate or incomplete data;

• Right to erasure (art. 17) – to request deletion of data when legal conditions apply;

• Right to restriction (art. 18) – to obtain suspension of processing in specific circumstances;

• Right to data portability (art. 20) – to receive data in a structured format and transfer it to another controller;

• Right to object (art. 21) – to oppose processing based on legitimate interest;

• Right not to be subject to automated decisions (art. 22) – except with explicit consent or contractual necessity.

Pursuant to art. 19 of the GDPR, the data controller will inform each recipient to whom personal data has been disclosed of any corrections, deletions, or restrictions of processing carried out under arts. 16-17-18 GDPR, unless this proves impossible or involves a disproportionate effort.

To ensure that our users' data is not violated or misused by unauthorized parties, before accepting your request to exercise any of the rights listed, we will ask you for some information to verify your identity.


9. Minors

The services on this site are intended for individuals aged 18 or older.

Wycon s.p.a. does not request, collect, use, or freely disclose personal data provided by individuals under 18 years of age. If Wycon s.p.a. becomes aware of having collected data from a minor, it will delete it. If you are under 18, please do not register or proceed with purchasing a product online.


10. Additional rights (arts. 12–14 GDPR)

You will also have the right to:

- receive clear and transparent information about the processing;

- be informed in case of personal data breaches (data breach) that may pose high risks;

- obtain a copy of the documentation related to the processing and agreements with the Data Processors.


11. How to exercise your rights

If you wish to report incorrect processing of the data provided or to exercise the rights listed above, the data subject may:

- send a registered letter with return receipt to the registered office of Wycon spa in Milan, Piazza IV novembre no.4;

- send an email to the D.P.O. (Data Protection Officer) appointed by Wycon spa at privacy@wyconcosmetics.com.

The Data Controller will respond without undue delay, in any case within 30 days.

You can revoke your consent to optional data processing at any time by contacting the D.P.O. (Data Protection Officer) appointed by Wycon spa by sending an email to  privacy@wyconcosmetics.com or, alternatively, send a registered letter with return receipt to the registered office of Wycon spa in Milan, Piazza IV novembre no.4, attention to the D.P.O. (Data Protection Officer).

If the data subject believes their rights have been violated, they have the right to file a complaint with the Data Protection Authority, following the procedures indicated by the Authority at the following web address http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524 or by sending written communication to the Data Protection Authority, Piazza Montecitorio no.121, 00186 Rome.


12. Updates to this privacy notice

The Data Controller may update this privacy notice to comply with regulatory or organizational changes. Each updated version will be made available through appropriate means. 

On our website, to make the user experience more efficient, we use cookies that allow us to make online browsing simpler, faster, and more interactive.

Cookies are small text files created by the websites you visit. These files are stored on the device you are using, such as a computer or smartphone.

Thanks to cookies, it is possible to collect information about your online browsing and use it to facilitate or personalize your browsing experience.

This notice describes the cookies used and how to disable or enable the cookies provided.
For a complete overview regarding the processing of your data, this policy should be read together with Wycon spa’s privacy policy, available on this website and forming an integral part of it.

WHICH COOKIES DO WE USE? HOW TO DISABLE OR ENABLE THEM?

We use various types of cookies, differing in type and purpose. In general, cookies can be divided into two main categories: "technical" cookies and "profiling" cookies.

  • Technical cookies help improve the use of our website, ensuring simple and smooth navigation.

Technical navigation cookies are used solely to facilitate the use of our online services. The use of this type of cookie is necessary because, without them, some sections of our website would be inaccessible or difficult to use. 

We do not ask for your consent to use them, and they cannot be disabled. The legal basis allowing us to use them stems from our legitimate interest in the proper functioning of our website.

Included in the category of technical cookies are also functionality cookies that enable navigation based on a set of selected criteria (for example, language).
Also considered technical cookies are analytical cookies, through which we learn exclusively statistical information, collected in aggregate form regarding the number of visitors and how they use our website. 

  • Profiling cookies are used to collect information about your browsing habits (pages visited, items added to the cart, etc.). 

We use this data to offer you personalized content and targeted advertising. Profiling cookies can be first-party if managed directly by Wycon spa or third-party, meaning owned by our commercial partners.

Profiling cookies do not collect information in aggregate form but include identifying data (for example, the IP address used by your device). This type of cookie will only be activated with your prior consent.

HOW TO DISABLE OR ENABLE THEM?

All profiling cookies (both first-party and third-party) can be enabled/disabled using the “Cookie Settings” section on the site or by adjusting the settings of the browser you are using for web browsing.

We remind you that profiling cookies will only become active if you click the “Accept” button on the cookie banner displayed on our website. Therefore, profiling cookies collect information about your browsing only based on your explicit consent.

WHAT IS THE DURATION OF COOKIES?

Based on the duration of cookies, we distinguish between:

  • Temporary cookies (or session cookies): the data collected by these cookies is kept for a limited period corresponding to the duration of your browsing session.
  • Permanent cookies: they serve to store data (for example, the password for access to reserved areas, thus avoiding having to type it in at every visit). The information collected by these cookies remains stored on the device used for browsing even after closing the browser.

To know the duration of cookies, access the Cookie Settings section.

HOW TO CONTACT THE DATA CONTROLLER?

The Data Controller (i.e., the entity that determines the purposes and methods of processing personal data) is Wycon Spa (VAT No. 02317910186) with registered office in Milan, Piazza IV Novembre no.4

The Data Controller has appointed a D.P.O. (Data Protection Officer) who can be contacted by the user by writing to privacy@wyconcosmetics.com.

DATA RECIPIENTS AND TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION.

Information collected through cookies will be communicated to:

  • Wycon S.p.a. employees responsible for managing and monitoring the websites;
  • suppliers and consultants, subject to the signing of a contract appointing them as data processors or joint controllers.

The collected data will be processed within the European Union. Should the data need to be transferred outside the European Union for network or technical reasons, the Data Controller will ensure the adoption of adequate safeguards, including:

- adequacy decisions by the European Commission;

- Standard Contractual Clauses (SCC);

- additional technical and organizational measures.

WHAT ARE YOUR RIGHTS? HOW CAN YOU EXERCISE THEM?

You can exercise your rights at any time regarding the specific processing of your personal data by Wycon s.p.a., in particular:

• Right of access (art. 15) – to obtain confirmation of processing, a copy of the data, and information on logic, purposes, and categories processed;

• Right to rectification (art. 16) – to obtain correction or updating of inaccurate or incomplete data;

• Right to erasure (art. 17) – to request deletion of data when legal conditions apply;

• Right to restriction (art. 18) – to obtain suspension of processing in specific circumstances;

• Right to data portability (art. 20) – to receive data in a structured format and transfer it to another controller;

• Right to object (art. 21) – to oppose processing based on legitimate interest;

• Right not to be subject to automated decisions (art. 22) – except with explicit consent or contractual necessity.

You can withdraw your consent regarding all processing based on it by accessing the Cookie Settings section.

Pursuant to art. 19 of the GDPR, the data controller will inform each recipient to whom personal data has been disclosed of any corrections, deletions, or restrictions of processing carried out under arts. 16-17-18 GDPR, unless this proves impossible or involves a disproportionate effort.

You can exercise the rights guaranteed to you by law regarding your personal data by writing to privacy@wyconcosmetics.com. We will respond to your request as soon as possible and in any case no later than 30 days from receipt of your report. In some cases, we may ask you for a copy of an identification document if it is necessary to verify your identity in relation to your request.

You can directly withdraw your consent regarding all processing based on it by accessing the Cookie Settings section.

If the data subject believes their rights have been violated, they have the right to file a complaint with the Data Protection Authority, following the procedures indicated by the Authority at the following web address http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524, or by sending a written communication to the Data Protection Authority, Piazza Montecitorio no.121, 00186 Rome.

We periodically reserve the right to update the content of this page. We therefore invite you to regularly consult this information to always stay updated on any changes made after your last visit.





Regulation (EU) 2019/882 - European Accessibility Act


WYCON S.p.A. is committed to ensuring the accessibility of its website and the digital services offered through the platform www.wyconcosmetics.com, in compliance with the principles of equal opportunity, inclusion, and non-discrimination, as set out in Regulation (EU) 2019/882 - European Accessibility Act, adopted in Italy by Legislative Decree 82/2022.

To this end, the site is designed following the technical requirements established by the Web Content Accessibility Guidelines (WCAG) 2.1 – level AA, with the aim of making the content usable also by people with visual, hearing, motor, and cognitive disabilities.

Accessibility commitments
We provide navigation compatible with screen readers and keyboards;

We use colors, texts, and structures that are clear and visually suitable;

We ensure that information and functions are perceivable, operable, understandable, and robust;

We constantly monitor our systems to adapt to regulatory and technological developments.

Reports and feedback
Anyone who encounters difficulties accessing the content or functions of the site can send a report to the email address:

📧 info@wyconcosmetics.com

All feedback will be carefully considered to promote a fair and accessible digital experience for all.

1. SUBJECT OF THE CONTRACT

This contract ("Contract") is a distance contract pursuant to articles 45 and following of Legislative Decree 6 September 2005, no. 206 ("Consumer Code"). The Contract concerns the sale of movable goods between WYCON S.p.A., with registered office at Piazza IV Novembre, 4 - 20124 Milan, VAT no. 02317910186 ("WYCON cosmetics"), and the final consumer ("Customer"). The Contract is concluded upon acceptance by WYCON of a purchase proposal sent by the Customer through the website www.wyconcosmetics.com.

2. PRICES

All prices shown on the site include VAT and other applicable taxes. Shipping costs are included, unless otherwise stated. For shipments to non-EU countries, VAT is not applied. Any customs duties or local taxes will be borne by the Customer and paid upon delivery.

Prices may be displayed in different currencies. Orders to Eurozone countries are settled in euros; for other countries, in US dollars.

3. PURCHASE AND PAYMENT METHODS

The Customer can choose products by browsing the site categories and following these steps:

Select the desired product and access its page;

Choose any color variant;

Add the product to the cart;

Proceed with the order following the on-screen instructions.

Accepted payment methods:

PayPal

Bank transfer

(Other methods, if any, must be added here with reference to the PAYMENT METHODS section)

4. DELIVERY OF PRODUCTS AND COMPLAINTS

Delivery usually takes place within 2-3 working days from order confirmation, except in exceptional cases. Times may vary due to holidays, promotions (Black Friday, Christmas), adverse weather conditions, or other force majeure causes.

Any complaints can be sent to: info@wyconcosmetics.com

5. PRODUCT AVAILABILITY

Order acceptance is subject to product availability in stock. In case of unavailability, WYCON will promptly inform the Customer and propose alternative solutions or a refund of the amount paid.

6. WARRANTIES AND SUPPORT

WYCON applies the legal warranty provided by articles 128 and following of the Consumer Code for all products sold. In case of defects in conformity, the Customer has the right to restore the conformity of the good free of charge through repair or replacement.

7. CUSTOMER OBLIGATIONS

The Customer declares:

to be of legal age;

to be a consumer pursuant to art. 3 of the Consumer Code;

to purchase exclusively for personal or family use (excluding purchases with VAT number);

that the data provided are truthful and correct.

8. RIGHT OF WITHDRAWAL

The Customer has the right to withdraw within 30 days from receipt of the products, notifying within 7 days of delivery by email to: info@wyconcosmetics.com, specifying the order number and products to be returned.

Products must be:

intact and unused;

returned with suitable packaging;

sent to: WYCON S.p.A., Via Interporto di Nola - Lotto C3 - 80035 Nola (NA)

Return costs are borne by the Customer.

Withdrawal does not apply to sealed products opened after delivery for hygiene reasons.

WYCON will refund the amount paid (net of return and storage costs) using the same payment method or by bank transfer to the provided IBAN. The amount will be confirmed by email.

WYCON reserves the right to refuse returns sent after the deadline or with non-compliant products.

9. FORCE MAJEURE

WYCON is not responsible for delays or failures due to force majeure causes (natural events, pandemics, strikes, etc.) and may suspend or terminate the contract, in whole or in part.

10. JURISDICTION

This contract is governed by Italian law. For disputes, the court of residence or domicile of the consumer, if located within the State territory, has jurisdiction. Alternatively, the court of Milan has jurisdiction.

11. COMMUNICATIONS

For any information or reports, you can write to: info@wyconcosmetics.com

12. CHANGES TO THE TERMS

These terms may be updated at any time. The version published on the website at the time of purchase shall prevail.

13. ACCESSIBILITY

WYCON S.p.A. is committed to ensuring the accessibility of its digital services, in accordance with Regulation (EU) 2019/882 (European Accessibility Act). The site is developed according to WCAG 2.1 (level AA). Any reports can be sent to: info@wyconcosmetics.com

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